Privacy Policy

Facet Property (“Facet”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. This policy applies to personal information collected through:

• our website
• enquiries about property developments
• sales enquiries and expressions of interest
• communications with our team
• marketing communications and events
• interactions with our development, sales, or investment activities.

What is Personal Information

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
This may include information such as your name, contact details, or financial information.

Sensitive information (such as health or biometric data) receives a higher level of protection under privacy law. Facet Property generally does not collect sensitive information unless it is reasonably necessary for our activities and you have provided consent

What Personal Information We Collect

The personal information we collect depends on your interaction with our business and our developments.

Property Buyers and Prospective Purchasers
If you enquire about or purchase property from Facet Property we may collect:

• name, phone number, email address, postal address
• property preferences
• details of the property you are interested in
• financial information required for sales processes
• identification documents required for legal or regulatory purposes.

Investors or Development Partners

Where relevant we may collect:

• contact details
• company information
• investment interests
• financial or due-diligence information.

Contractors, Consultants, and Suppliers

We may collect:

• name and contact details
• business details
• payment and banking information
• licensing or professional credentials.

Website Users

When you visit our website we may collect:

• IP address
• browser and device information
• approximate location data
• pages viewed and website interactions
• cookies and tracking information.

This information may be used for statistical analysis and improving website performance.

How We Collect Personal Information

We may collect personal information through:

• website enquiry forms
• expressions of interest for developments
• property sales processes
• email, phone, or direct communications
• events, launches, or inspections
• third parties such as sales agents or marketing partners
• publicly available sources
• cookies and analytics technologies used on our website.

Why We Collect Personal Information

Facet Property collects, holds and uses personal information to support our property development activities.

This may include:

• responding to property enquiries
• managing property sales and transactions
• communicating with prospective buyers or investors
• marketing property developmentsorganising inspections, events
• or launches
• managing relationships with consultants and suppliers
• administering contracts and payments
• improving our website and marketing activities
• complying with legal and regulatory obligations.

Marketing Communications

We may use your personal information to provide information about:

• new property developments
• available residences or investment opportunities
• property releases and project updates
• market insights and promotional events.

Marketing communications may be sent via email, SMS, phone, or post. You may opt out of receiving marketing communications at any time by:

• clicking the unsubscribe link in marketing emails, or
• contacting us directly.

Disclosure of Personal Information

We may disclose personal information where reasonably necessary to conduct our business as a property developer.

This may include disclosure to:

• real estate agents and sales representatives
• marketing and advertising agencies
• project consultants such as architects, planners, and engineers
• financial institutions or mortgage providers
• legal advisers, accountants, or auditors
• contractors and service providers
• IT and technology providers
• government authorities, regulators, or land registries where required by law.

Overseas Disclosure

Some third-party service providers may be located outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient handles personal information in a manner consistent with Australian privacy obligations.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and understand how users interact with our website.

Cookies may help us:

• analyse website traffic
• improve website performance
• personalise content
• measure marketing effectiveness.

Most web browsers allow users to disable cookies through browser settings, although some website features may not function correctly if cookies are disabled.

Data Security

Facet Property takes reasonable steps to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

Security measures may include:

• secure IT systems and hosting environments
• restricted access to personal information
• internal privacy and data protection procedures
• staff training.

Despite these measures, no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including legal, accounting, or regulatory requirements. When personal information is no longer required, we take reasonable steps to securely delete or de-identify it.

Access and Correction

You may request access to personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated.
Requests may be made using the contact details provided below. We may require verification of identity before providing access.

Privacy Complaints

If you have a complaint about how we have handled your personal information, please contact us. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner, which oversees privacy regulation in Australia.

Changes to This Privacy Policy

Facet Property may update this Privacy Policy from time to time.
Any changes will be published on our website and will take effect from the updated date shown at the top of this policy.

Contact Us

Facet Property
Email: info@facetproperty.com.au
Address: 11 Wilson Street, South Yarra VIC 3141